IBB Law wins Best in Beaconsfield Award for Customer Service
IBB Law wins Best in Beaconsfield Award for Customer Service
IBB Law has been recognised for delivering outstanding customer service to its clients by winning a Best in Postcode Award (Beaconsfield) from The ESTAS – the biggest award scheme in the UK residential property industry.
The award has been achieved via customer reviews submitted to the ESTAS review platform which is exclusively for real estate professionals, the reviews have been completed at the end of the moving experience. ESTAS monitors and verifies service ratings over a 12 month period giving a highly accurate overview of the standard of service that’s been delivered to customers.
As a Postcode winner IBB Law has been shortlisted to win a prestigious county, regional or national trophy at the famous ESTAS Awards which take place on 18th October. The awards will be presented by the UK’s favourite property expert Phil Spencer in front of 1,200 of the UK’s top property professionals.
Spencer said “The ESTAS Awards are based on real feedback, from real clients experiencing real service so they provide genuine proof of the service levels that a conveyancer is delivering to clients. To win a Best in Postcode Award is a great achievement and something every firm should be extremely proud of. It’s a direct reflection of the amazing efforts of staff to deliver exceptional service to clients in their local communities.”
Simon Brown, founder of ESTAS says:
At ESTAS we’re creating a community of property lawyers who all share a passion for delivering great service to their clients and a belief that excellent service should be the norm not the exception.
Gary Bunce, Head of Residential Conveyancing, IBB Law:
We are very proud to be shortlisted. We were a very late entry, so the award was based upon only 4 short months of reviews taken – a fantastic achievement! We take our levels of customer service very seriously because we know clients have a choice. Hopefully, we can go one step further and win at The ESTAS Awards in October. Thank you to my team for exceeding my expectations and to our wonderful clients who took the time to leave such positive reviews.
For more information about ESTAS please visit www.theestas.com or call 01892 610245
Contact our Residential Conveyancing experts
Our residential conveyancing solicitors provide professional legal advice on all aspects of buying and selling property. We are always happy to speak to you about the progress of your sale/purchase on the telephone at any time. For more information or advice from our residential conveyancing solicitors call us today on 01494 790013 or 01494 790071 or email conveyancing@ibblaw.co.uk
